Refund Policy for HDSUBES
Introduction
At HDSUBES, we are committed to providing exceptional digital services and ensuring customer satisfaction. This Refund Policy outlines the conditions under which refunds may be granted, the process for requesting a refund, and the circumstances where refunds may not be applicable.
Eligibility for Refunds
Refunds are available for digital products and services purchased directly from HDSUBES through our website, hdsubes.shop. To be eligible for a refund, requests must be made within 14 days of purchase. The product or service must not have been fully utilized or downloaded, and there should be no violation of our terms of use associated with the account requesting the refund.
Non-Refundable Items
Certain items are non-refundable, including fully accessed digital content, personalized services, promotional items, and any products marked as “final sale.” If the service has been fully delivered or accessed, a refund will not be provided unless the service was defective or not as described.
Refund Process
To request a refund, contact our support team at contact@hdsubes.shop with your order details, including the order number, date of purchase, and reason for the refund request. Our team will review your request within 5-7 business days and notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 7-10 business days.
Partial Refunds
In some cases, partial refunds may be granted for services partially used or if only part of the order qualifies for a refund. This determination is made at the sole discretion of HDSUBES based on the circumstances of the request.
Late or Missing Refunds
If you have not received your refund within the specified timeframe, please first check your bank account again. Then contact your credit card company or payment provider, as it may take additional time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please reach out to us at contact@hdsubes.shop.
Changes to This Policy
HDSUBES reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about our refund practices.
Contact Information
For any questions regarding this Refund Policy, please contact us at contact@hdsubes.shop.